When someone is nasty， rude， hateful， or mean with you， pretend they have a disease. That makes it easier to have empathy toward them which can soften the conflict.
问题在于，在许多大公司，流程取代了思考。你被鼓励表现得像复杂机器中的一个小齿轮。
I'm a fighter, I use negativity to fuel the fight within me.
成功是一段旅程，而不是终点。享受这个过程。
The only thing that is truly yours is your story.