The most important property of a program is whether it accomplishes the intention of its user.
Customer satisfaction is the ultimate measure of a company’s success.
Small actions, when multiplied by millions of users, can change the world.
The gift of language is the single human trait that marks us all genetically, setting us apart from the rest of life.
"Caring too much for objects can destroy you. Only—if you care for a thing enough, it takes on a life of its own, doesn’t it? And isn’t the whole point of things—beautiful things—that they connect you to some larger beauty?"