脸上有个污点，别人见了都暗自发笑，而自己还不知道，一旦有人直言相告，马上就用手拭去。如果还说：「我脸上有污点，与你有什么关系？」就不合乎人之常情了。可是当别人指出自身的缺点错误时，人们的态度为何就不是这样呢？

一幅画像束缚住了我们。我们无法走出它，因为它存在于我们的语言中，语言似乎无情地一次次地重复给我们看。

We are lonesome animals. We spend all our life trying to be less lonesome. One of our ancient methods is to tell a story begging the listener to say — and to feel — 'Yes, that's the way it is, or at least that's the way I feel it.'

The most successful companies are those that anticipate change and act proactively.

意识是适应的前沿。

"Every face hides a story, every story hides a face."