Leadership is not about being in charge but about taking care of those in your charge.

If you can’t do great things, do small things in a great way.

失去某人，最糟糕的莫过于，他近在身旁，却犹如远在天边。

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

理解问题是解决问题的一半。

This world is the best of all possible worlds.

可持续发展的关键在于通过教育和创新不断改善人力资本。