人心是复杂且常常矛盾的。
The human heart is a complex and often contradictory thing.
To be a writer does not mean to preach a truth, it means to discover a truth.
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."
人类的状况是永远的不满足；我们总是在寻找更多的东西。
创新不是偶然发生的；它需要对人和想法进行有意的投资。
我们都是自己记忆的囚徒。
译文：守住本分不贪婪定会有善终，若想占别人的便宜必定会吃亏。赏析：做人一定要坚守道德底线、清心寡欲。处处算计别人，事事都要占便宜，或许可以得到一时的利益，但最终都会害了自己。