出自先秦《荀子·荣辱》。赠人以善良之言,好比冬天的衣服一样让人感到温暖;说伤害别人的话,比用矛戟刺人还要厉害,为人说话不可太刻薄。
The most dangerous phrase in business is 'We've always done it this way.'
JD.com wants to be a century-old enterprise.