Listen to everyone in your company and figure out ways to get them talking.
Customer trust is hard to earn and easy to lose; never take it for granted.
"What art offers is space - a certain breathing room for the spirit."
The Moving Finger writes; and, having writ, Moves on: nor all thy Piety nor Wit Shall lure it back to cancel half a Line, Nor all thy Tears wash out a Word of it.