The individual is the only reality. The further we move away from the individual toward abstract ideas about Homo sapiens, the more likely we are to fall into error.
个体是唯一的现实。我们越是远离个体，走向关于智人的抽象概念，我们就越可能陷入错误。
银行业的成功来自于客户至上和不断提升服务质量。
生活不是我们经历的，而是我们记住的以及如何记住并讲述它。
You want to be extra rigorous about making the best possible thing you can.
