爱有时伴随着痛苦，但继续爱下去很重要。

我不相信有罪恶的快乐——如果你喜欢某样东西，就享受它。

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

魔鬼最大的诡计是让世界相信他并不存在。