Quality is free. It's not a gift, but it's free. What costs money are the unquality things -- all the actions that involve not doing jobs right the first time.
质量是免费的。它不是礼物,但它是免费的。花钱的是那些不质量的东西——所有那些没有第一次就把工作做好的行为。
人心是一个谜,甚至对它自己也是如此。
The most important thing in business is to keep learning.