在变革中，领导者必须是稳定的锚。
In the midst of change, leaders must be the anchors of stability.
心理学的方法必须像自然科学的方法一样精确。
Books are the quietest and most constant of friends; they are the most accessible and wisest of counselors, and the most patient of teachers.
Quality is not a slogan; it is a commitment.