你对待员工的方式就是他们对待客户的方式。
The way you treat your employees is the way they will treat your customers.
"I’m not afraid of losing. I’m afraid of not trying."
真正的天才在不完整面前会颤抖——通常宁愿保持沉默,也不愿说一些不完全符合它应该说的话。
领导力意味着今天做出艰难的决定,以确保更美好的明天。
I paint people not because of what they are like, not exactly in spite of what they are like, but how they happen to be.