The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
成功的关键是走进商店,听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。
A good picture book should be a collaboration between words and images, where each enhances the other.
理解一个国家的首要条件是闻一闻它的味道。
使生活成为可能的唯一事情是永久的、无法忍受的不确定性;不知道接下来会发生什么。
"The best books are the ones that leave you a little different than when you started."