The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
成功的关键是走进商店，听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。
We may define therapy as a search for value.
No man really knows about other human beings. The best he can do is to suppose that they are like himself.
The world breaks everyone, and afterward, many are strong at the broken places.
Transparency in production processes builds trust with consumers and stakeholders.