Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
超越顾客的期望。如果你这样做，他们会一次又一次地回来。给他们想要的——再多一点。
Leadership isn't about giving orders; it's about inspiring people to see the bigger picture.
译文：志向不能不高远，志向不高元，就会被世俗所污染，不会有大作为；心气不能太大，心气过高，就会好高骛远，难有作为。赏析：做人要立志高远，志向远大，目标才明确，但做事不能好高骛远，眼高手低，否则，事情就会半途而废。大事做不来，小事不愿意做，是很多人通病。一个人的成功都是从小事做起，做基层做起，只有厚积才能薄发。
The most important single aspect of software development is to be clear about what you are trying to build.