The very essence of the creative is its novelty, and hence we have no standard by which to judge it.
创造性的本质在于它的新颖性,因此我们没有标准来评判它。
没有事情随随便便发生,都是计划的一部分。
I don't hold grudges, I remember facts.
超越顾客的期望。如果你这样做,他们会一次又一次地回来。给他们想要的——再多一点。