Every business is a closed, integrated system with a set of distinct but interrelated parts. Great managers understand how each part works on its own and in relation to all the others.
每个企业都是一个封闭的集成系统，内部各个组成部分性能独特却又相互关联。优秀的管理者既洞悉每个部分如何独立运行，也熟知各部分之间如何相互协作。
每天学习，尤其是从别人的经验中学习。它更便宜！“——约翰·博格尔
我们都是等待被发掘的潜在化石。
I don't care about being cool. I care about being happy.
"I’ve practiced so much that I don’t need to think before I play. It’s like driving a car—you don’t think about which pedals to push."
I keep thinking about this river somewhere, with the water moving really fast. And these two people in the water, trying to hold onto each other, holding on as hard as they can, but in the end it’s just too much. The current’s too strong. They’ve got to let go, drift apart.
作为一个公司的目标是拥有不仅是最好的，而且是传奇的客户服务。
"Effort makes you. You will regret someday if you don’t do your best now. Don’t think it’s too late but keep working on it."