As a kid， I spent my summers with my grandparents on their ranch in Texas. I helped fix windmills， vaccinate cattle， and do other chores. We also watched soap operas every afternoon， especially "Days of our Lives." My grandparents belonged to a Caravan Club， a group of Airstream trailer owners who travel together around the U.S. and Canada. And every few summers， we'd join the caravan. We'd hitch up the Airstream trailer to my grandfather's car， and off we'd go， in a line with 300 other Airstream adventurers. I loved and worshipped my grandparents and I really looked forward to these trips. On one particular trip， I was about 10 years old. I was rolling around in the big bench seat in the back of the car. My grandfather was driving. And my grandmother had the passenger seat. She smoked throughout these trips， and I hated the smell.

Customer needs always come first; everything else is secondary.

The most durable thing in writing is style, and style is the most valuable investment a writer can make with his time.

"In the end, we only regret the chances we didn't take."

我们不是在卖水，我们是在卖健康和生活品质。

Innovation is the market introduction of a new technical process, product, or organizational form.

说出真相的唯一方式是以权威的口吻说话，而以权威的口吻说话的唯一方式是声称自己有权利说出真相。

We are never the same with others as when we are alone. We are different, even when we are in the dark.

革命并不容易，但它是可能的。

做成一件事要有缘分，抓住机遇，准确把握其轻重缓急，会使其尽善尽美；如果时运不济，抓不住机会，那么每做一事，均不得成功。