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法律规则不仅仅是威胁支持的命令;它们也是赋予权力和创造义务的规则。
Legal rules are not merely commands backed by threats; they are also rules that confer powers and create obligations.
The concept of 'loss aversion' plays a critical role in decision-making, where the pain of losing is psychologically twice as powerful as the pleasure of gaining.
If you're not listening to your customers, you're already falling behind.