The culture industry has integrated the masses into a system of which they are the victims.
信任是每一个强大团队和成功项目的基础。
不要预测并在没有市场确认的情况下行动——在交易中稍晚一点是你的保险,确保你是对还是错。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.