外交需要持久的耐心和坚定的决心，以推动复杂问题的解决。
Diplomacy requires enduring patience and steadfast determination to drive the resolution of complex issues.
顾客的感知就是你的现实。
选择理论忽略了我们对人类的大部分了解。它们忽略了人类常常感到困惑，常常不知道自己想要什么，常常出于习惯或冲动而非经过计算的自身利益行事。
"The past is a foreign country; they do things differently there."
"The most important thing is to enjoy your life—to be happy—it's all that matters."
"The world is a book, and those who do not travel read only one page."
