One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."
在亚马逊的经营上，有三大想法我们已经坚持了18年，它们是亚马逊成功的原因：客户至上、创新和耐心。
世界上充满了显而易见的事物，但没有人注意到它们。
建筑师必须是讲故事的人。
Customer satisfaction should always be at the heart of every decision.
2012年莫言诺贝尔文学奖演讲稿
The database is the foundation of all applications.
"Every book is a journey, and every journey changes you."