人永远无法到达家，但在友好的道路交汇处，整个世界会在某个时刻看起来像家。

2017年：贝索斯致股东信《让高标准渗透公司文化》

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

We are like travelers who have lost their way； we must ask， each one， for directions from a passerby.

你知道的越多，你就越意识到你不知道的越多。