The interest of the behaviorist in man's doings is more than the interest of the spectator—he wants to control man's reactions as physical scientists want to control and manipulate other natural phenomena.
The only thing that is truly yours is your passion.
现代科学管理中最突出的单一要素是任务理念。每个工人的工作都由管理层至少提前一天完全计划好,并且在大多数情况下,每个人都会收到完整的书面指示,详细描述他要完成的任务。
解释:冬天不洗冰水,并不是吝惜冰;夏天不烤火,也不是舍不得火。而是因为这样做对身体不适宜。
真正的奢华在于那些大多数人第一眼甚至注意不到的细节。