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Active management strategies fail to produce superior returns after fees.
成功不仅仅在于你取得了什么成就,还在于你如何取得这些成就。
Hope is the thing with feathers that perches in the soul.
The biggest risk is not taking any risk... In a world that is changing really quickly, the only strategy that is guaranteed to fail is not taking risks.
The way management treats the associates is exactly how the associates will then treat the customers.
这些建议都不是定律。它们更像是帽子。如果其中一顶不合适的话,就试试另一顶。