A good novel tells us the truth about its hero, but a bad novel tells us the truth about its author.

If you do what you’ve always done, you’ll get what you’ve always gotten.

做出伟大工作的唯一方法是热爱你所做的事。

The first step in quality improvement is to understand what the customer really wants.

没有正义就没有爱。

You know, in the Middle Ages, in England, when you met a very poor person, that person would be described as an "unfortunate" -- literally, somebody who had not been blessed by fortune, an unfortunate.

幸福的秘诀，不是寻求更多发现，而是在成长中享受到细微的一种能力。