Digital transformation starts with culture, not technology.

世界充满了神奇的东西，它们在耐心地等待我们变得更有智慧。

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The best reader is the writer who reads his own work.

Customer obsession is the starting point for everything we do.

如果有人给你提供了一个绝佳的机会，但你不确定自己能否做到，那就答应——然后再学习如何去做！