"Literature is the mirror that reflects not just society, but the depths of the human heart."

For the past 33 years， I have looked in the mirror every morning and asked myself: 'If today were the last day of my life， would I want to do what I am about to do today？' And whenever the answer has been 'No' for too many days in a row， I know I need to change something.

Leadership is a two-way street, loyalty up and loyalty down. Respect for one's superiors; care for one's crew.

The quality of an organization's processes determines the quality of its products and services.

【释义】：在爱一个人时，也要看清对方的缺点；在憎恨一个人时，也要看到对方的优点。