你可以痴迷于服务你的客户/读者/客户，你也可以痴迷于击败竞争对手。两者都有效，但前者会让你走得更远。
You can obsess about serving your customers/audience/clients， or you can obsess about beating the competition. Both work， but of the two， obsessing about your customers will take you further.
成功不仅仅是财务结果；它是为所有利益相关者创造价值 - 员工、客户和社区。
A company's culture is defined by the actions of its leaders every single day.
Ignorance more frequently begets confidence than does knowledge.
What's terrible is to pretend that second-rate is first-rate. To pretend that you don't need love when you do; or you like your work when you know quite well you're capable of better.
Quality is not an act, it is a habit.
