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在危机时刻,透明度和快速决策对于维持信任至关重要。
Every man's own satisfaction is the centre of all that he looks at.
翻译:这句话体现了从易到难、从细到大的哲学思想,强调了细节和基础的重要性。
The most successful businesses are those that understand their customers better than anyone else.
We need to shift from ownership to access—from products to services.