True innovation comes from listening to your customers and having the courage to act on what you hear.
一个领导者如果不愿意偶尔独自站立,就不配拥有这个称号。
War is an ugly thing, but not the ugliest of things; the decayed and degraded state of moral and patriotic feeling which thinks that nothing is worth war is much worse.
The most important thing is to be able to listen.
When will you ever make me proud?