The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
That is what learning is. You suddenly understand something you've understood all your life, but in a new way.
艺术应该是关于提出问题，而不是给出答案。
我不害怕成为男性主导运动中的女性。我拥抱它。我爱身为女性。
El lenguaje es la patria última del escritor.
Every time I write a book, every time I face that blank page, I’m convinced that I can’t do it.
The best way to predict the future is to create it.