These walls are very interesting. When you first went to jail, you hated the high walls, and slowly, you get used to it. This is called institutionalization.

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect.

There are a lot of things that go into creating success. I don't like to do just the things I like to do. I like to do things that cause the company to succeed.