你的最不满意的顾客是你最大的学习源。
Your most unhappy customers are your greatest source of learning.
做出伟大工作的唯一途径就是热爱你所做的事。
"In the end, we are all alone with our choices."
你必须愿意去那些让你害怕的地方。
解释：往往在你觉得是轻而易举的时候，困难也就跟着来了。
The worst sin toward our fellow creatures is not to hate them, but to be indifferent to them: that's the essence of inhumanity.
