The best customer experience is no experience.
Everyone has a secret world inside of them. All of the people of the world, I mean. Everybody. No matter how dull and boring they are on the outside, inside them they’ve all got unimaginable, magnificent, wonderful, stupid, amazing worlds. Not just one world. Hundreds of them. Thousands maybe.
"The most beautiful moment in life is yet to come."
表演不是要成为不同的人。而是在明显不同的事物中找到相似之处,然后在那里找到自己。