顾客的满意是我们成功的最终衡量标准。

I always cheer up immensely if an attack is particularly wounding because I think, well, if they attack one personally, it means they have not a single political argument left.

The world is full of people whose notion of a satisfactory future is, in fact, a return to the idealised past.

I don’t write for an audience. I write for myself.

Investing in lower-carbon solutions is not just good for the environment, it's good business.

战争是黑暗的，但有时它是我们唯一的光。

For in the final analysis, our most basic common link is that we all inhabit this small planet. We all breathe the same air. We all cherish our children's futures. And we are all mortal.