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旧世界里,时间30%用来创建伟大服务,70%用来为它吆喝。新世界里,比例正好倒过来。
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
Leadership is not about being in charge. It's about taking care of those in your charge.
The key to success is failure... Success is made up of 99 percent failure.
A writer's greatest tool is empathy, the ability to feel with others, to see the world through their eyes.