The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.

To paint is to bear witness.

一个人的价值应该看他贡献了什么，而不是他能得到什么。

役所广司：演员的工作就是去理解并表达人性的复杂性。

Productivity is often a distraction. Don’t aim for better ways to get through your tasks as quickly as possible， rather aim for better tasks that you never want to stop doing.

道德商业实践不是限制，而是长期增长的基础。