2003年：贝索斯致股东信《寄希望于通过为客户提供最大的价值，从而创造更长远的利润》

The fundamental impulse that sets and keeps the capitalist engine in motion comes from the new consumers' goods, the new methods of production or transportation, the new markets, the new forms of industrial organization that capitalist enterprise creates.

最好的领导者是那些先倾听、学习，然后再领导的人。

I'm not a person who likes to be standard.

Fear not for the future, weep not for the past.

Compliment people behind their back. It’ll come back to you.