Every human being has hundreds of separate people living under his skin. The talent of a writer is his ability to give them their separate names, identities, personalities and have them relate to each other.

我认为最重要的是要对自己真实，对自己诚实。

顾客不一定总是对的，但他们永远是顾客。

可持续性不再是可选项，而是进入全球市场的入场券。