法律即理性，应当摆脱激情。

持续改进不仅仅是一个过程，它是一种应该渗透到我们组织各个层面的思维方式。

"Illustrations are not just decorations; they are an integral part of the storytelling."

The old-fashioned dictator does not exist under scientific management. The man at the head of the business under scientific management is governed by rules and laws which have been developed through hundreds of experiments just as much as the workman is.