学习速度现在是商业中唯一可持续的竞争优势。
A lady's imagination is very rapid; it jumps from admiration to love, from love to matrimony in a moment.
A company can outperform rivals only if it can establish a difference that it can preserve.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
世界称之为不道德的书籍,是那些揭示了世界自身羞耻的书籍。