一个组织的流程质量决定了其产品和服务的质量。

The writer must be a person who is willing to be silent.

谁统治东欧，谁就掌控了心脏地带；谁统治心脏地带，谁就掌控了世界岛；谁统治世界岛，谁就掌控了世界。

I'm drawn to a lovely quote by St. Augustine in "The City of God," where he says, "It's a sin to judge any man by his post." In modern English that would mean it's a sinto come to any view of who you should talk to, dependent on their business card. It's not the post that should count. According to St. Augustine, only God can really put everybody in their place; he's going to do that on the Day of Judgment, with angels and trumpets, and the skies will open. Insane idea, if you're a secularist person, like me. But something very valuable in that idea, nevertheless.

The best books are those that stay with you long after you’ve read them.

The greatest victory is the victory over oneself.