One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."
释义:水一旦泼出去,就收不回来,后悔也来不及。  
我们试图购买不受欢迎的股票。
信任是通过提供持续的价值而建立的,而不仅仅是空洞的承诺。