When a person realizes he has been deeply heard, his eyes moisten. I think in some real sense he is weeping for joy. It is as though he were saying, "Thank God, somebody heard me. Someone knows what it's like to be me."

诚信是商业中最重要货币。一旦失去它，你就失去了一切。

学习不是试错的问题，而是洞察力的问题。

In business, if you're not moving forward, you're falling behind.