商业的成功不仅来自于了解你的客户，还来自于了解他们所生活的世界。
多元化的团队能带来推动更好决策的视角。
The old-fashioned dictator does not exist under scientific management. The man at the head of the business under scientific management is governed by rules and laws which have been developed through hundreds of experiments just as much as the workman is.
我们永远不必为自己的眼泪感到羞耻。
杰夫·贝索斯接受了莱克斯·弗里德曼的播客采访
