交易成功的关键是情绪纪律。

The psychologist must avoid all forms of reductionism.

如果你想领导，你必须先学会倾听——倾听你的团队、客户和环境。

The truth is not always what it seems, and sometimes it is better not to know it.

我们不仅仅是在卖商品，我们是在创造一种新的购物体验。