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The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
强大的品牌建立在信任和一致性的基础上。
The mind once enlightened cannot again become dark.
I like everything that has no style: dictionaries, photographs, nature, myself and my paintings.
"Sometimes we get sad about things and we don’t like to tell other people that we are sad about them."