The best brands don't just sell products; they sell emotions and experiences.
译文：学习不以广博为贵，贵在学得正确，说话不以漂亮动听为贵，贵在表达得当。赏析：读书求学要走正道，要有正确的学习观，不能学习旁门左道。和别人交往，说话不一定要动听，一定要正确表达，不要出口伤人。
When I have been listened to and when I have been heard, I am able to re-perceive my world in a new way and go on. It is astonishing how elements that seem insoluble become soluble when someone listens.
Diversity of thought drives innovation—it’s non-negotiable.
