"The act of writing is an act of optimism. You would not take the trouble to do it if you felt it didn't matter."

丰田之道不仅仅是关于效率，而是关于尊重人和促进团队合作。

If you can't make it good, at least make it look good.

You don't need a perfect voice to move people; you just need to sing from the heart.

这些故事不是自传，但它们以那种方式是个人的。我似乎只知道我学到的东西。可能有些东西是通过观察，但我觉得我肯定知道的东西是个人的。

Corporate social responsibility is not a burden, but an inherent requirement for sustainable development.

讲故事的人的首要职责是讲故事。

Words have the power to heal, but they can also wound deeply.