A city’s greatness is measured by its public spaces.

Anyone who keeps the ability to see beauty never grows old.

"El silencio también es una forma de expresión."

事实是，每个人都会伤害你。你只需要找到那些值得为之受苦的人。

我是世界上最幸福的人。也许其他人以前说过这样的话，但没有一个说得那么有道理。我甚至比简还要快乐；她只是微笑，我是大笑。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.